FINCA Global - A Unified Digital Transformation Across 12 Subsidiaries

A long-term strategic initiative to build one connected digital ecosystem across FINCA’s global network - aligning strategy, platforms, measurement, and capability development.

Overview

FINCA is a mission-driven financial organization supporting entrepreneurs and underserved communities across multiple global markets. To scale its impact in the digital era, FINCA needed a unified, data-driven marketing framework that could be implemented across all subsidiaries - while maintaining flexibility for local market needs.

AdGeeks became FINCA Global’s end-to-end digital transformation partner, responsible for building a centralized ecosystem that integrates strategy, execution, data, technology, training, and performance governance across the entire network.

The Challenge

Each subsidiary operated independently - with different levels of digital maturity, tools, and success metrics. There was no shared reporting system, unified tracking, or cross-market learning.

Key challenges:


  • Fragmented advertising and tracking setups

  • No unified performance framework

  • Limited connection between campaign data and business outcomes

  • Varying levels of digital capability across teams

  • Inconsistent creative standards and brand alignment

  • Underdeveloped SEO and analytics infrastructure

  • Difficulty scaling digital innovation beyond one market

The goal was not just campaign optimization - but building a complete digital operating model for a global financial organization.


Our Approach

To manage the complexity of a multi-market transformation, Ad Geeks introduced a structured digital framework built on key transformation pillars:


  1. Digital Advertising & Campaign Strategy - Unified strategy frameworks for Meta and Google campaigns, with continuous optimization and A/B testing per market.

  2. WhatsApp Ecosystem - Implemented personalized messaging infrastructure, now adopted by six subsidiaries.

  3. Content & SEO - Established SEO baselines, keyword strategies, and content roadmaps for stronger organic presence.

  4. Analytics & Reporting - Built a centralized reporting system with real-time dashboards for all subsidiaries.

  5. Training & Capability Building - Conducted ongoing digital training across teams to enhance skills and platform expertise.

  6. Creative Transformation - Delivered high-impact creatives with a 3-day turnaround, maintaining consistent global branding.

  7. New Channel Exploration - Introduced emerging platforms and programmatic opportunities to expand reach.

  8. Technical Support & Tracking - Ensured proper conversion tracking, analytics integration, and CRM connectivity.

  9. AI for Performance Intelligence - Introduced AI-driven personalization and automated optimization processes.

  10. App Integration & Firebase Readiness - Advised on mobile app integration with Meta/Google and Firebase for in-app analytics.



What We Delivered

Through this framework, AdGeeks established a single, scalable digital ecosystem for all 12 subsidiaries. Our work covers everything from campaign execution to long-term digital transformation planning.

Key outcomes:


  • Unified performance and measurement framework

  • Standardized campaign setup and optimization process

  • Centralized reporting with real-time insights

  • Fast creative turnaround and consistent brand execution

  • WhatsApp reactivation as an acquisition channel

  • SEO foundation for sustainable organic growth

  • Clear roadmap from execution to digital maturity

  • Dedicated support acting as an extension of each marketing team


The Impact

This transformation shifted FINCA from local execution to a unified global digital model - where strategies, standards, and insights are shared across all subsidiaries.

FINCA now operates with:


✔ One strategy
✔ One performance language
✔ One analytics hub
✔ One capability-building model
✔ One innovation roadmap

Digital is no longer reactive - it’s structured, scalable, and learning-driven.



Services used in this project

Creating brand-driven experiences that put brand essence at the core of the creation process.

Print, Digital & Ad Visual Design

Social media design

Meta

Services used in this project

Creating brand-driven experiences that put brand essence at the core of the creation process.

Print, Digital & Ad Visual Design

Social media design

Meta